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FREQUENTLY ASKED QUESTIONS

  • How long does it take to complete utility locating services?
    The time it takes to complete utility locating services can vary depending on the size and complexity of the project. At Ground Vision Inc, we strive to provide fast and efficient services while maintaining accuracy and safety.
  • What should I do if I suspect a utility line is located on my property?
    If you suspect that a utility line is located on your property, it's important to contact a professional utility locating company to properly identify and mark the location of the line. This will help you avoid accidentally damaging the line and ensure the safety of your property and the surrounding area.
  • Can utility locating services be performed in any weather conditions?
    Utility locating services can typically be performed in most weather conditions, but certain factors such as heavy rain or snow may affect the accuracy of the results. At Ground Vision Inc, we take weather conditions into consideration when scheduling and performing our services.
  • What should I do if I accidentally hit a utility line?
    If you accidentally hit a utility line, stop work immediately and contact the utility company to report the damage. Depending on the situation, you may also need to contact emergency services. It's important to take safety precautions and avoid coming into contact with any damaged utility lines
  • Is utility locating required by law?
    While utility locating may not be required by law in all situations, it is recommended as a best practice to ensure safety and avoid damage to underground infrastructure. Additionally, some local and state regulations may require utility locating prior to construction or excavation work.
  • Who can benefit from utility locating services?
    Anyone who is planning a construction or excavation project can benefit from utility locating services. This includes contractors, developers, engineers, and architects. Utility locating services can also be helpful for property owners who are planning to install a swimming pool, fence, or other outdoor structure.
  • How accurate are utility locating services?
    The accuracy of utility locating services depends on the equipment and techniques used. At Ground Vision Inc, we use state-of-the-art technology and equipment to ensure accurate and reliable results. However, it's important to keep in mind that utility lines can sometimes be located in unexpected places, so it's always best to err on the side of caution and call in a professional.
  • How does utility locating work?
    Utility locating is typically done using specialized equipment that can detect the location of underground utility lines. This equipment may include electromagnetic locators, ground-penetrating radar (GPR), and utility maps. Once the location of the utility lines has been identified, they are marked with paint or flags to indicate their location.
  • How much does utility locating cost?
    The cost of utility locating services can vary depending on the size and complexity of the project. At Ground Vision Inc, we offer competitive pricing and can provide you with a free estimate. Contact us to learn more about our pricing and services.
  • Why is utility locating important?
    Utility locating is important because it helps prevent accidents and damage to underground infrastructure. Accidentally damaging utility lines can lead to costly repairs, delays in projects, and even injury or death. By identifying the location of utility lines before starting any work, you can ensure that your project is completed safely and efficiently.
  • What is utility locating?
    Utility locating involves the process of identifying and marking the location of underground utility lines such as gas, electric, water, and telecommunications lines. This is done to ensure the safety of workers and to prevent damage to these lines during construction or excavation.
  • How can I schedule utility locating services?
    To schedule utility locating services with Ground Vision Inc, simply contact us by phone or email. Our team will work with you to schedule a time that is convenient for you, and we'll take care of the rest!
  • How long does hydro jetting take?
    The duration of a hydro jetting job depends on the size and complexity of your plumbing system. In general, the process can take anywhere from 30 minutes to several hours.
  • Is hydro jetting environmentally friendly?
    Yes, hydro jetting can be an environmentally friendly cleaning method. It uses only water and does not rely on harsh chemicals or solvents.
  • When should I consider hydro jetting?
    If you are experiencing slow drainage, recurring clogs, or other issues with your pipes, hydro jetting may be a good solution. It can also be helpful if you are looking to maintain your pipes and prevent future issues.
  • Do I need to be home during the hydro jetting service?
    No, you do not need to be home during the hydro jetting service. Our technicians can perform the job while you are away as long as we have access to the necessary areas.
  • Is hydro jetting safe for all types of pipes?
    Hydro jetting is generally safe for most types of pipes, including PVC, copper, and galvanized steel. However, it may not be suitable for fragile or damaged pipes, and our technicians will assess your pipes before starting the job to ensure that hydro jetting is a safe and effective cleaning method.
  • What is hydro jetting?
    Hydro jetting is a method of cleaning drains and pipes using high-pressure water streams. It uses specialized equipment to blast away buildup, blockages, and other debris in pipes, leaving them clean and clear.
  • Can hydro jetting damage my pipes?
    Hydro jetting uses high-pressure water streams, but it is designed to be a safe and effective cleaning method when performed by experienced professionals. Our technicians use specialized equipment and adjust the pressure and flow of the water streams to ensure that pipes are cleaned without being damaged.
  • Are there any surfaces that should not be pressure washed?
    Some surfaces, such as delicate surfaces like wood or surfaces with peeling paint, may be damaged by pressure washing. Our technicians will assess your surfaces before starting the job to ensure that pressure washing is a safe and effective cleaning method.
  • What surfaces can be cleaned with pressure washing?
    Pressure washing can be used to clean a wide range of surfaces, including buildings, sidewalks, driveways, patios, decks, and fences. It can also be used to clean outdoor furniture and vehicles.
  • Do I need to be home during the pressure washing service?
    No, you do not need to be home during the pressure washing service. Our technicians can perform the job while you are away as long as we have access to the necessary areas.
  • Is pressure washing environmentally friendly?
    Yes, pressure washing can be an environmentally friendly cleaning method. We use eco-friendly cleaning solutions and take care to prevent any runoff into nearby waterways or other sensitive areas.
  • What is pressure washing?
    Pressure washing is a cleaning method that uses high-pressure water streams to clean a variety of surfaces. It can be used to clean buildings, sidewalks, driveways, patios, and other surfaces.
  • How often should I have my property pressure washed?
    The frequency of pressure washing will depend on the type of surface and the amount of use it receives. In general, we recommend having your property pressure washed once or twice a year to keep it looking its best.
  • How does pressure washing work?
    Pressure washing uses a high-pressure water stream to blast away dirt, grime, and other buildup on surfaces. Our technicians will use specialized equipment to adjust the pressure and flow of the water stream to ensure effective cleaning without damaging the surfaces.
  • What is a video pipe inspection?
    A video pipe inspection is a process that involves inserting a specialized camera into pipes and drains to inspect their condition. The camera sends a live feed to a monitor, allowing our technicians to see the condition of the pipes and identify any issues.
  • What can a video pipe inspection detect?
    A video pipe inspection can detect a range of issues, including blockages, leaks, cracks, corrosion, and other damage. It can also help identify the type and condition of your pipes, as well as any potential future issues.
  • When should I consider a video pipe inspection?
    If you are experiencing issues such as slow drainage, recurring clogs, or sewer backups, a video pipe inspection can help identify the cause of the problem. It can also be helpful if you are purchasing a new property or if you suspect there may be damage to your pipes.
  • Do I need to prepare my pipes before a video pipe inspection?
    No, you don't need to prepare your pipes before a video pipe inspection. Our technicians will be able to inspect your pipes as they are and identify any issues.
  • How long does a video pipe inspection take?
    The duration of a video pipe inspection depends on the size and complexity of your plumbing system. In general, the process can take anywhere from 30 minutes to several hours.
  • What happens after a video pipe inspection?
    After a video pipe inspection, our technicians will provide you with a detailed report of their findings. This report will include any issues that were identified, as well as recommendations for repair or maintenance. Based on the findings, you can take appropriate steps to address any issues and keep your plumbing system working smoothly.
  • How can I schedule utility locating services?
    You can easily schedule utility locating services by contacting us through our website, email or phone number. Our team will work with you to schedule a time that is convenient for you and provide you with a free estimate.
  • How often should I have my pipes hydro jetted?
    The frequency of hydro jetting will depend on the amount of use your pipes receive and the condition of your plumbing system. In general, we recommend having your pipes hydro jetted once a year to keep them clean and prevent future issues.
  • What areas do you provide utility locating services in?
    We provide utility locating services to clients in Inland California Empire. Contact us to learn more about the areas we serve and to schedule services for your specific location.
  • What Services Do you offer?
    We offer expert utility locating services to identify and mark the location of underground utility lines such as gas, electric, water, and telecommunications lines. We also offer other services like Hydro Jetting, Pressure Washing, PVC and Conduit Locating and Camera & Video Pipe Inspections.
  • Can you provide me with a map of the underground utility lines on my property?
    Yes, we can provide you with a comprehensive map of the underground utility lines on your property. Our detailed mapping services can give you a clear understanding of the location and layout of the utility lines before you start any work.
  • How much does utility locating cost?
    The cost of utility locating services can vary depending on the size and complexity of the project. At Ground Vision Inc, we offer competitive pricing and can provide you with a free estimate. Contact us to learn more about our pricing and services.
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